JOB DESCRIPTION

POSITION:
Item Processing Clerk and Data Processing Support

Status:
Full-Time/Non-Exempt

JOB SUMMARY:
This individual will operate an NCR Transport, prepare daily cash letter, pick up items at main office and branches as needed, print customer statements, and complete end-of-day processing. He/she will also support the IT department in what the IT officer deems acceptable.

PRIMARY DUTIES:

• Operates an NCR Transport for volume item processing counter work.
  1. Prepares machine for operation
  2. Loads machine with required items for processing.
  3. Uses 4/Sight system to key amounts, repair items and balance batches through workflow monitor on a PC.
  4. Makes customer and teller adjustments and copies of these adjustments.
  5. Notifies customers and tellers of any discrepancies.
  
• Prepare daily cash letters. Provide for proper maintenance of item processing equipment. Place service repair call when needed and order supplies.
• Pick up items to be processed at main office, drive through and branches as needed.
• Research missing and incorrect items and make copies to settle with correspondents.
• Print customer statements.
• Complete end-of-day processing.
• Create and update documentation for procedures and processes done in the item processing department.
• Order printer supplies for the company– encoder ribbons, print cartridges, fax cartridges.
• Obtain quotes/prices from various vendors.
• Test new item processing procedures.
• Call technical support for processing, backup and Federal Reserve issues and problems.
• Reset passwords for bank employees.
• Other duties and responsibilities as deemed necessary by the supervisor.

QUALIFICATIONS:
Education:
Required:
High School Diploma or equivalent

Experience:
Required: Must have a valid driver’s license. Must possess a general knowledge of PCs and use of a keyboard and mouse.

Preferred: Familiarity with ten-key numeric pad, item processing and item processing transport. Experience with specific bank software and networking used in a financial institution helpful.

INTERPERSONAL SKILLS:
Must possess the ability to interact positively with customers and bank associates at all levels and maintain the confidentiality of customer information.

ADA REQUIREMENTS:
Environment is subject to noise and frequent distractions. Requires standing and walking for up to 15% of the time worked. Must have the ability to lift and carry objects weighing up to 30 pounds on occasion. No discomfort due to dust, temperature, etc.

Full-Time – 40 hours per week
Monday – Thursday: 10:00 a.m. to approximately 7:00 p.m.
Friday and day following holidays: 11:00 a.m. to approximately 8:30 p.m.

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned or directed by management. Job descriptions and duties may be modified when deemed appropriate by Management.